KPCOS

KPCOS Co., Ltd. (hereinafter referred to as the “Company”) complies with the Personal Information Protection Act and other relevant laws and regulations, and establishes and discloses this Privacy Policy to protect users’ personal information.

1. Items of Personal Information Collected and Collection Method
The Company collects the following personal information through the “Contact Us” section of the website.
Items collected: Name, Company name, Contact number, Email address, Inquiry details
Collection method: When a user fills out and submits an inquiry form on the website

2. Purpose of Collecting and Using Personal Information
The Company uses the collected personal information for the following purposes:
To confirm and respond to customer inquiries
To provide service-related information and customer support
To improve service quality and for internal management purposes

3. Retention and Use Period of Personal Information
The Company will promptly destroy personal information once the purpose of its collection and use has been achieved.
However, certain information may be retained for a specific period as required by relevant laws and regulations.
Retained items: Name, Contact number, Email address, Inquiry details
Retention period: 1 year after the inquiry is resolved
Legal basis: Management of customer inquiry history and dispute resolution

4. Provision of Personal Information to Third Parties
The Company does not provide users’ personal information to any third party.
However, exceptions may apply when required by law or with the user’s prior consent.

5. Entrustment of Personal Information Processing
To ensure smooth operation of services, the Company may entrust certain tasks to an external professional service provider.
In such cases, the Company enters into a data protection agreement and implements necessary safeguards in accordance with applicable laws.
Entrusted task: Website operation and server management

6. Rights of Users and How to Exercise Them
Users may exercise the following rights regarding their personal information at any time:
Request access, correction, or deletion of personal information
Request suspension of personal information processing
File a complaint regarding any infringement of personal information
Requests can be made via email (kyulgoun@kyulgoun.com) or in writing, and the Company will take prompt action in response.

7. Procedures and Methods of Personal Information Destruction
When the retention period has expired or the purpose of processing has been achieved, the Company will promptly destroy the relevant personal information.
Electronic files: Permanently deleted using non-recoverable methods
Paper documents: Shredded or incinerated

8. Measures to Ensure the Security of Personal Information
The Company takes the following measures to ensure the security of personal information:
Restricting access and managing user permissions
Installing and regularly inspecting security programs
Conducting employee education and strengthening internal supervision

9. Personal Information Protection Officer and Contact Information
The Company appoints a Personal Information Protection Officer who is responsible for overall management of personal information.
Personal Information Protection Officer: Lee Dong-eun
Email: kyulgoun@kyulgoun.com
Tel: +82-31-996-6266

10. Changes to This Privacy Policy
This Privacy Policy may be amended due to changes in relevant laws or the Company’s internal policies.
Any updates will be announced in advance through the Company’s website.

Effective Date: October 28, 2025